Privacy Policy
Effective Date: 12 July 2026
Cleanora is a trading name of Great33 Limited (“Cleanora”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly.
1. Information We Collect
When you submit an enquiry or contact us, we may collect:
* Company name
* Contact person’s name
* Email address
* Phone number
* Site name and address
* City
* Property details
* Services requested
* Additional information you provide
* Any files or photos you choose to upload
2. How We Use Your Information
We use your information to:
* Respond to your enquiry
* Prepare quotations and proposals
* Arrange site inspections
* Deliver our cleaning and facilities management services
* Communicate with you regarding your request
* Improve our services and customer experience
* Meet our legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted employees, contractors, suppliers, or service providers where necessary to deliver our services or operate our business. We may also disclose information where required by law.
4. Storage and Security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. While we use appropriate security measures, no method of electronic transmission or storage is completely secure.
5. Your Rights
You may request access to, or correction of, the personal information we hold about you in accordance with the New Zealand Privacy Act 2020.
6. Cookies
Our website may use cookies or similar technologies to improve website functionality and understand website usage.
7. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us through the contact details provided on our website.